Resident's Guide

Your complete guide to managing household access, inviting visitors, and using the GateControlX system.

Introduction

Welcome to GatecontrolX! As a resident, you'll use our Telegram-based system to manage household access, invite visitors, and receive communications from your estate management. This guide will help you understand how to use all features available to you.

Getting Started with Telegram

🤖 Setting Up Your Account

  1. Find the bot: Search for "@Gatecontrolxtenantbot" in Telegram
  2. Start the bot: Tap "Start" to begin the setup process
  3. Verify your number: The bot will ask for your phone number (share contact)
  4. Complete registration: Follow the prompts to link your account to your residence

📱 Using the Bot Menu

The bot uses a simple menu with three main options:

G
GateControlX

👋 Welcome to GateControlX! What would you like to do?

10:12
➕ Add Household Members
🎫 Invite Visitor
🏠 My Household

Instead of typing commands, you'll tap these buttons to navigate through the bot's features. If you ever get lost, simply type "menu" to return to the main menu.

Managing Your Household

👨‍👩‍👧‍👦

Adding Household Members

Register family members for facial recognition access

  1. Tap "➕ Add Household Members"
  2. Enter the person's name
  3. Upload a clear facial photo
  4. Confirm to register
🏠

Managing Existing Members

View, edit or remove household members

  1. Tap "🏠 My Household"
  2. Select a member from the list
  3. View member details
  4. Edit or delete as needed
🎫

Inviting Visitors

Generate QR codes for guests

  1. Tap "🎫 Invite Visitor"
  2. Choose QR code type
  3. Enter visitor's name
  4. Set duration (if applicable)

Facial Recognition Access

📸 Photo Requirements

For successful facial registration:

  • Face should be clearly visible and well-lit
  • Neutral expression (slight smile is okay)
  • No sunglasses or hats
  • Front-facing pose
  • Avoid very dark backgrounds
  • Make sure the photo is recent

The bot will guide you through taking or uploading a suitable photo. If the photo quality isn't sufficient, you'll be asked to try again.

Visitor Management

🔖 Creating One-Time QR Codes

For single-visit guests:

  1. Tap the "🎫 Invite Visitor" button in the main menu
  2. Select "One-time QR code"
  3. Enter visitor's name
  4. The bot will generate a QR code image
  5. Forward this image to your visitor
  6. QR code expires after use at an exit gate
QR Code Preview

Visitor: John Smith

Invited by: Unit 101

One-time use only

🔄 Creating Time-Limited QR Codes

For visitors who need multi-day or multi-entry access:

  1. Tap the "🎫 Invite Visitor" button in the main menu
  2. Select "Time-limited QR code"
  3. Enter visitor's name
  4. Set expiration date and time using the calendar interface
  5. The bot will generate a QR code image
  6. Forward to your visitor
  7. Code remains valid until expiration

Using QR Codes

📲 Instructions for Visitors

Tell your visitors to:

  1. Save the QR code image to their phone
  2. Or send the PIN
  3. At the entrance gate, choose QR code or Pin Code
  4. Hold the QR code in front of the scanner or enter the pin
  5. Wait for the confirmation sound and green light
  6. Enter when the gate opens
  7. Scan again when leaving through an exit gate

Important QR Code Rules:

  • QR codes are linked to specific visitors and cannot be shared
  • One-time QR codes are invalidated after scanning at an exit gate
  • Time-limited codes expire automatically at the set date/time
  • QR codes work at all entrance, middle, and exit gates

Estate Communications

📢 Receiving Announcements

Estate management can send broadcasts to all residents:

  • Messages arrive directly through the Telegram bot
  • Important announcements may be marked as emergency alerts
  • You may receive polls or surveys to provide feedback

📝 Responding to Surveys

When your estate sends a survey:

  1. Tap the survey question in Telegram
  2. Select your response from the options
  3. Your anonymous feedback will be recorded

Troubleshooting

🔍

QR Code Issues

  • Ensure screen brightness is high
  • Clean the scanner surface
  • Try taking a screenshot of the QR code
  • Make sure code hasn't expired
👤

Facial Recognition Issues

  • Wait 15-30 minutes for photos to sync
  • Ensure proper lighting at the gate
  • Remove sunglasses or hats
  • Stand 0.5-1m from the device
📞

Getting Help

  • Type "menu" to restart the bot
  • Contact your estate administrator

Frequently Asked Questions

Q: Can I have multiple people on my account?

A: Yes, you can add all household members using the "➕ Add Household Members" button.

Q: What happens if I change my phone?

A: You'll need to restart the setup process with the bot on your new device. The bot will ask to verify your phone number again.

Q: Can I temporarily disable my access?

A: Contact your estate administrator to temporarily disable access for any household member.

Q: How many visitors can I invite at once?

A: There's no limit to the number of visitor QR codes you can generate.

Q: What if I accidentally delete a household member?

A: You can easily add them again using the "➕ Add Household Members" button.

Q: Can visitors enter more than once with a time-limited QR code?

A: Yes, time-limited QR codes allow multiple entries and exits until they expire.

This guide is maintained by the GatecontrolX team.
Last updated: May 2025